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jane norman
Jane Norman is one of the UK's leading womenswear brands giving great fit, stand out style and attention to detail. Established in 1952, they have been helping women dress their sexy best ever since.


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UK Delivery Details:  Standard delivery in 3 to 5 working days £3.99. Express (48hr) option also available.

Returns Information: No returns to stores.


  • Some free P&P Free UK Postage on some orders.
  • Worldwide Delivery
  • No returns to stores


Review of Jane Norman in Southsea 10 out of 10

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Posted by Becky Hope on Sunday, 24 Apr 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Jane Norman clothes look great and make you look great in them! This is one of my favourite shops.
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Review of Jane Norman Ltd in Crawley 2 out of 10

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Posted by Evgeniya Davidson on Friday, 11 Mar 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
its closed!!!!!!!!!!!
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Review of Norman Jane in Middlesbrough 10 out of 10

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Posted by Alexander Naisbitt on Tuesday, 20 May 2014.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Who is Norman muglin.
From Alex
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Review of Jane Norman in Cardiff 2 out of 10

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Posted by tracey dearsley on Wednesday, 05 Feb 2014.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
A very bad experiance that has left me not wanting to ever deal with Jane Norman ever again. i bought a dress from jane norman, the dress did not fit when it arrived and it also was not good quality, so i sent the item back in november, with a return address on the package. so as that they would know who it was from. they said they didnt recieve the package, and that i should contact the royal mail. no other help was offered. i was told i should have sent it with a secure post. no offer of any other help,
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Jane Norman Returns Policy 1 out of 10

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Posted by lwright in Birmingham on Sunday, 27 Jun 2010.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I spend a fortune in Jane Norman at Bull Ring Birmingham when I visit every couple of weeks.

Last week I purchased a top which was half price and when I got it home it was far too tight so tried to return it but was told you have to exchange for another item, you cannot even have a credit note.

I spent about an hour in the store trying to find something I didn't really want, in the end I was forced to choose a white top which I'm not over keen on.

I shall not be shopping at Jane Norman again, they don't deserve customers with a returns service like this.

Refund Policy 1 out of 10

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Posted by nici018 on Tuesday, 30 Dec 2008.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I recently bought a dress during a lunch break in the weymouth store in Debenhams.

I usually NEVER shop in Jane norman and this was a spur of the moment purchase. The dress was reduced to 22.50 from 40 and felt even though I normally hate Jane Norman for this price I could oversee the brand and cut out the label so no one would know which store it was from!!

I wish I had never bought it now, it fitted appallingly!! I am a clear size 8 if not a little smaller-this dress would barely do up around my boobs!!

I then went to return this to the Cardiff store and was told no refunds on sale items. What a completely rubbish policy! This was not mentioned at all to me during the transaction- had it been I defintely would not have bought it as I didn't have time to try it on.

I tried to point out this should be clearly stated if this is such a strict policy and had no help of the girls what so ever! I then sadi fine I will sell it on ebay if they are not going to be helpful- they then continued to shout back at my mother and myself as they didn't like that we were complaining about what is clearly a fault of the stroe for not making it a policy for assistants to mention this to all customers.

I also agree with many of the reviews on this site- the attitudes of the sales assitants stink!! I have worked in retail for nearly 10 years. You have customers who argue and are not happy with refund policies-it comes with the job. if you have any sense, you are polite back apologise and merely take in your stride-YOU DO NOT SHOUT BACK AT CUSTOMERS!

I shall be taking this up further with Debenhams as I do not feel as a customer I have been informed correctly nor treated with any respect at all.

Do not shop at this store- it is cheaply made and only staffed by young girls who should clearly grow up a bit. the power clearly goes to their heads.

Shabby Arrogant Service 1 out of 10

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Posted by john1379 in Bristol on Monday, 22 Dec 2008.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Took my daughter to Jane Norman's in the New Cabot Circus in Bristol.

My daughter decided to buy a top and proceeded to stand in a queue for the tills for 20 minutes. The item which had been discounted down from 25 to 12.50 if by a miracle was now 25 again, even though the marked price was 12.50.

I spoke to a very arrogant girl called Sue on the till and asked her how they can sell goods at well above the marked price. She said that they did not have time to change the prices. I asked for the head office address of JN, which she finally gave me.

Very shabby and underhand business ethics at this busy time of year.

Poor quality stitching 3 out of 10

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Posted by emma907 in Aberdeen on Thursday, 27 Nov 2008.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I was recently in jane norman in aberdeen, and was buying one of the lovely purple/black striped dresses, jane normans clothes do look wonderful, but after trying on the dress, i notices the stithcing along the straps were loose,.. i looked on the rack for another one in my size, and they all had loose stitching.. i managed to get 10% off for the damage when i bought it (i easily fixed the stitching myself) but you wonder how long the rest of the stitching will last, and why are the clothes so overpriced for such cheap workmanship (AND they are made in the UK)!!

avoid jane norman unless you can get the price slashed!

Jane norman rubbish customer services 1 out of 10

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Posted by bail in Croydon on Sunday, 23 Nov 2008.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
MY daughter has paid 30 for a small jane norman short sleeved roll neck jumper - shes 14 and loves her clothes - she wore it the once then notived a big hold in the knitting at the neckline - she still had her reciept so i took it back for a refund for her - they wouldnt refund or exchange and said they wanted to send it all the way to head office for there decision as they didnt think it was a manufacturing fault!!!! i had the biggest row in the world with the 2 girls - its blatant there is a great big hole for everyone to see and the stiching that holds the knitting has come undone - the girls said because it doesnt keep coming undone or running as such its stopped at a point its not a maanufacturing fault ! - give me some strength im fuming !! the item is faulty at the end of the day whether or not the stitiching runs or not ! rubbish rubbish rubbsih shop - its such a shame as jane norman do have some beautiful clothes but if anything goes wrong forget it ! my daughter spent 70 in the shop that day on her hard earned own money shes 14 - they have tucked her up and more or less robbed her of her money ! somethink seriously needs to be done - if i had gone into next there wouldnt even be a question of exchange they would have doneit with no hassles at all - rubbish rubbish shop!

Customer care at its worst 1 out of 10

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Posted by KMason in Sutton on Wednesday, 19 Nov 2008.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
My daughter bought a coat for 90 from Jane Norman, within a few weeks the seam came away, i took it back, they said it would have go off to be examined, they returned it and said it was not a manufacturing fault, they had no others back like it and could not do anything. I have never in my life heard of such appalling customer care from a high street chain. We are in the process of writing to them with advice from consumer direct. My daughter or her friends will never shop there again.

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Jane Norman has 8 stores in the UK in our database.



map
More details Bath: Jane Norman, 9 Union Street, Bath
More details Bournemouth: Jane Norman, 2-12 The Square, West Cliff, Bournemouth
More details Exeter: Jane Norman, 20 Princesshay, City Centre, Exeter
More details Grimsby: Jane Norman, 25 Baxtergate, Grimsby
More details Langholm: Jane Norman Ltd, Langholm
More details Swansea: Jane Norman, 801 Oxford St, City Centre, Swansea
More details Telford: Jane Norman, 244-250 New Row, Telford
More details Wolverhampton: Jane Norman Ltd, 71-78 Victoria Street, Wolverhampton


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User Opinions of Jane Norman

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(232 votes).
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(15 votes).
Overall average rating:
(247 votes).

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Jane Norman is currently ranked 341 in the directory.
Last month its rank was 284.

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