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urban outfitters
Urban Outfitters stock a mixture of brands and boutique labels for both Women and Men as well as accessories, kitsch homewares, music and novelty items that prove to be popular fun presents and unique gifts appealing to all age groups. The product range also includes eco-friendly clothing made with organic cotton and renewal fashion that has been developed from a mixture of vintage fabrics and styles made to create one off pieces. Womenswear also stocks 'Boutique' - a collection of high end diffusion labels such as See By Chloe, Anglomania, Paul & Joe Sister, Tatty Devine and Luella. Whilst the Menswear range includes sort after brands such as Lyle & Scott, G Star, Penguin, Fred Perry, Nike and many more.

UK Delivery Details:  UK Standard Delivery: £3.99
The site also offers the option of next day delivery at £9.99. On top of this Urban Outfitters can now accept free returns to their many high street stores.

  • Next-day delivery option for all products
  • UK Delivery Only UK Delivery only
  • Returns using collect+
    Collect Plus

Worst customer service ever - genuine leather was fake! 1 out of 10

Review of Urban Outfitters. Read all reviews.

Posted by flikflak on Tuesday, 02 Jun 2009.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Bought a hand bag online that was described as being genuine leather. After having used it for a week, I discover that it is made of fake leather - I can´t stand cheap fake leather bags! To be absolutely sure, I took it to a leather specialist and let him cut a small hole in the lining so he can see the back side of the "leather" - it is fake leather.

I then contact Urban Outfit's customer service online, and explains everything. But they refuse to accept a return because the bag now has been “damaged” with the hole in the lining. I explain again that the bag already had been used for a week so they could not put it up for sale again anyway - they don’t care.

I got no excuse or anything else for the mistakes they've made, even though they now have changed the description of the text on their website.

I will never buy from Urban Outfit's again!

“Owner of a cheap plastic bag”
2 of 129 people found this review helpful
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Urban Outfitters has 7 stores in the UK in our database. Bath, Belfast, Birmingham, Cardiff, Covent Garden, Glasgow, Kensington

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Urban Outfitters is currently ranked 448 in the directory.
Last month its rank was 44.

User Opinions of Urban Outfitters
Average guest rating:
(12 votes).
Average review rating:
(1 votes).
Overall average rating:
(13 votes).

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