Reviews of Directory Enquiries
Directory Enquiries
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WARNING WARNING AVOID AVOID
Posted by Stephen68
in Worthing
on Tuesday, 28 Jun 2022.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Do not let these people loose you your dream home which is happening to me right now because of them. More so in this time of such high demand for homes where the seller has their choice of buyers and you are lucky if your offer is the one accepted. You need a mortgage provider that will give you a decision either way as soon as possible not one that will delay you for weeks and then decline you for a reason they knew about in the first place which has just happened to me with Bath leaving me having to start again with another lender and a impatient seller wanting answers. It's a nightmare. We as mortgage seekers are advised not to have multiple applications going at once so it is imperative that the provider we choose respects our situation and the trust we have put in them. One of these unfortunately is not Bath. They've got the slogans but do not live up to them and have been a complete frustration and hinderence to me with every question they asked being answered immediately and them taking days to get back each time and if the seller doesn't wait for me Bath will be the sole reason why I have lost my much needed purchase. No matter how they respond to this with - they needed more info - or whatever, it is all rubbish because all further questions were answered perfectly satisfactory and they have fundamentaly given the reason of decline as something they knew of from the start and there is simply no excuse for time wasting like this when customers are on the clock already with some of the biggest decisions and stress in their lifes. Don't let them ruin things for you.
Good luck
Do not let these people loose you your dream home which is happening to me right now because of them. More so in this time of such high demand for homes where the seller has their choice of buyers and you are lucky if your offer is the one accepted. You need a mortgage provider that will give you a decision either way as soon as possible not one that will delay you for weeks and then decline you for a reason they knew about in the first place which has just happened to me with Bath leaving me having to start again with another lender and a impatient seller wanting answers. It's a nightmare. We as mortgage seekers are advised not to have multiple applications going at once so it is imperative that the provider we choose respects our situation and the trust we have put in them. One of these unfortunately is not Bath. They've got the slogans but do not live up to them and have been a complete frustration and hinderence to me with every question they asked being answered immediately and them taking days to get back each time and if the seller doesn't wait for me Bath will be the sole reason why I have lost my much needed purchase. No matter how they respond to this with - they needed more info - or whatever, it is all rubbish because all further questions were answered perfectly satisfactory and they have fundamentaly given the reason of decline as something they knew of from the start and there is simply no excuse for time wasting like this when customers are on the clock already with some of the biggest decisions and stress in their lifes. Don't let them ruin things for you.
Good luck
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