Very bad customer service. I have been here twice and both times I have felt very unwanted and under serviced. The sales people are clearly not motivated to sell or help customers. Visit elsewhere for better experience.
Thank you to all the staff who helped us choose a bed. The delivery guys were stars. They were polite and considerate about decor. They even vacuumed any mess or dust I'd struggled to meet. They even took their shoes off at the door. Best delivery service I have had for a long time. Thanks guys.
Plenty of choice, however there is a vast more choice on the web. My thoughts though are that you should visit if you're buying a mattress. You need to try it out. The staff are very friendly and helpful. I changed my mind on the mattress opting for a medium firm as I originally got the firm one. Though it was really easy to exchange, and they matched the sale offer that had just changed.
Bought a bed August bank holiday from the local store. Service was fantastic but it took 9week to arrive, damaged panel a replacement panel was ordered .The wrong one was ordered finally completed 3rd January 4 months later. Never again.
Dreams has received a rating of
7.05 out of
73 user reviews.
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