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F Hinds

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Very poor service 1 out of 10

Posted by Vince on Friday, 13 Sep 2013.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Bought a watch for my sons 16th payed 100, watch strap broke five times in one month, very unhappy about quality of product. Asked for better quality replacement, I am willing to pay more towards a better quality watch. Company refuse. Was told by shop manager, only a judge can say the watch is of poor quality. As the watch is scratched as it fell off my sons wrist, shop and f hinds HQ informed me its tough, they wont change a scratched watch, Its scratched, because the blinkin strap keeps breaking!!!!Wanted to support shops on the high street but after this experience, will always buy online, amazon always replace faulty goods. Have given one star only because the shop was open. Customer service gets a big fat 0. And my son gets a watch that he can only keep in his pocket!!! Thanks f hinds.

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F Hinds has received a rating of 1.00 out of 10 based on 1 user reviews.


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