I love Wallpaper were a bit of a nightmare to deal with, when my decorator got started he realised they sent 3 different batches - we also ordered next day delivery originally and it came 3 days later. Anyway the batches issue - customer service were great but then they sent out replacement paper, didn’t send enough and now I’m on the 3rd time I had to reschedule my decorator, I’ve lost 4 days of my own work to be available for all of this and I’ve heard of many others who had this issue. It’s not good enough from a company who only sell wallpaper.
Terrible attitude off the old lady with the glasses reluctantly gives you the smallest of samples do not expect a cash refund if you change your mind they only give credit notes once they have your money they don't want to give you it back they have the smallest of sign telling you about the returns policy but it's so clutted in there you can't even see them and they definitely don't tell you about there returns policy when purchasing! every other shop I no has a 28 day full cash back refund not this little back street wallpaper shop to be honest b&m sell some of the same wallpapers considerably cheaper so give b&m a try both women in this shop have no customer service skills there returns policy is a joke!!the good reviews that is on here especially about good Customer service has obviously been reviewed by themselves!!!!dodge this place and go to b&m they have a good range of quality wallpaper and other decorating products much cheaper
Just purchased some silver metalic wall paper. Paid £20 + £7 delivery. The wall paper is very poor quality, rips easily even when cutting it slowly with scissors. Also the roll is short so you only get 4 strips of paper to cover a wall with a bit extra but not enough for a 5th strip. I reckon I could get better quality paper from B&M for 3 times less. I do not recommend.
I loved the variety of wallpapers. They have a lot to choose from. From the affordable ones right to the top quality. I also found some nice discounts as well from time to time. I would recommend this place.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written. A good selection of fires and fireplaces. Very helpful and friendly staff at the branch in Pallion Sunderland. Special thanks to Les for helping me to decide which fire and fireplace to choose. Excellent service.
I Love Wallpaper has received a rating of
7.54 out of
13 user reviews.
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