Friendly & very patient staff. Happy for me to try on as many styles as I wanted so I was sure of my final choice of engagement ring. Great advice on ring sizing then followed & all accompanied with a glass of bubbly to make sure we had the best possible experience. Already looking forward to going back for our wedding rings.
Went to the Leeds Trinity store to look at engagement rings. We were made to feel welcome from the moment we walked through the door. Megan was absolutely wonderful, she was very patient and friendly and took the time to explain the various jargon to us. As it happens, we ended up buying my ring from ROX and I love it. I was given a glass of champagne and my OH was given a beer (which he was pleased with!), we were left to enjoy our drinks whilst my ring was being packed - it wasn't rushed, so we had time to relax and enjoy the experience. We shall be back to look at wedding rings soon.
Review of ROX - Diamonds & Thrills in Newcastle-upon-Tyne
Super service from George, highly recommended! He was an absolute gentleman and his knowledge was excellent. He has such a lovely manner and not forceful at all. George is a real credit to ROX. He did everything he could to help us buy the watch we wanted and went out of his way to accommodate us! Superb service from George!
I love shopping in ROX, not only are the products high quality but the staff are friendly and knowledgeable too. They make you feel at ease and nothing is too much trouble. The Edinburgh store in particular is comfortable when examining and trying on the jewelry.
Rox has received a rating of
9.77 out of
35 user reviews.
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