If your looking for customer service, look elsewhere. Ordered nearly £5k of wardrobes and now I want 1 extra shelf and 1 extra hanger bar (cost £41.50), they want to add another £54 for delivery, even if I collect from one of their branches. Original delivery had missing parts, took four further deliveries to eventually sort. Doors and running gear great, but panels are a bit cheap and nasty.
DELIVERY: VERY_POOR GOODS: GOOD SERVICE: VERY_POOR
Good quality product and quite easy to assemble. It took us 6 hours to assemble and complete the installation. Easy to follow instructions and good quality product. The delivery company kept us informed of when we should expect delivery and were very good and efficient. All round 5 stars from us.
My second recent order from Spaceslide included a mirror door with a small crack in it. The company immediately undertook to replace the door and arrange prompt shipment. I remain pleased with the level of service and will use Spaceslide again in future.
DELIVERY: EXCELLENT GOODS: GOOD SERVICE: EXCELLENT
Quoted 1000 to have installed so did ourselves. It was a nightmare to put up. Instructions miss simple things off, like the fact you need to drill your own holes in the aluminum rails and they're so deep you'll need an extra long drill bit. Unimpressed with customer service, who have a perminantly full voicemail box and do not pick up calls.
DELIVERY: GOOD GOODS: VERY_POOR SERVICE: VERY_POOR
Surveyor ordered the wrong depth of wardrobes. Installation December 8th and two out of five doors cracked and a couple of other dents. They took money from my account the following day and a month later even when I asked them not to. Next attempt one of the two doors was damaged.Completed 8/4/2018. Terrible customer service and they do not reply to emails. I would never use this company again.
Delivery arrived on time but delivery note and number of packages dispatched differed so had to call lorry back to get rest of delivery. some of the bits sent were over sized so had to be cut not stated on the instructions. would have helped if they sent the installation instructions for the specific kit I had bought rather than a different size kit.
Spaceslide has received a rating of
8.95 out of
119 user reviews.
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