Reviews by rich
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No quality control, abysmal customer service
Posted by rich
in Devon
on Friday, 03 Oct 2008.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Paid in full for two matching leather sofas on 01 July which were supposed to be in a sale, finally delivered 09 September. One totally the wrong colour and one broken. E-mails and letters unanswered. Customer services hung up on me when I asked to speak to a manager. Still no satisfacton. I would never risk shopping with them again.
Paid in full for two matching leather sofas on 01 July which were supposed to be in a sale, finally delivered 09 September. One totally the wrong colour and one broken. E-mails and letters unanswered. Customer services hung up on me when I asked to speak to a manager. Still no satisfacton. I would never risk shopping with them again.