Grey House
Contact Details:
Street Address:
Market Square, Stow-on-the-Wold, Cotswold, Gloucestershire, GL54
Nearest Town: Stow-on-the-Wold
Country: England
Postcode: GL54
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Nearest Town: Stow-on-the-Wold
Country: England
Postcode: GL54
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Ratings:
Average guest rating:
(3 votes).
Average review rating: (1 reviews).
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Average review rating: (1 reviews).
Overall average rating:
(4 votes).
Click the guest rating to register your rating or, even better, write a quick review.
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The Library & Visitor Information Centre, St Edwards Hall, The Square, Stow-on-the-wold, Cheltenham, GL54 1AF
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Reviews
Worst service ever experienced
Posted by AT1
in Stow on the Wold
on Saturday, 06 Nov 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I am shocked in this day to receive such rude service. We had spotted a lovely wall hanging in the window, when passing the evening before. We went back the following day Saturday at 10:10 to find the shop shut. We telephoned and was told quite abruptly they open at 10:30. This should have been a sign! We walked around and went back eager to purchase the wall hanging. The chap pulled a duplicate from behind a cabinet but sadly it was badly marked. We asked if we could swap for the one in the window and we’re told in no uncertain terms “no” and despite every effort they would not budge. We brought a statue and some crystals. We asked for a bag and we’re told “don’t have one big enough” again when pushed we were given and M & S bag. Everything was an effort and met with sighs. Well Mr Grey House. We left your shop and found the wall hanging on the web and we have ordered it. Slightly more expensive but includes delivery with a smile. So carry on the way you are and I doubt you’ll have a shop for long!
I am shocked in this day to receive such rude service. We had spotted a lovely wall hanging in the window, when passing the evening before. We went back the following day Saturday at 10:10 to find the shop shut. We telephoned and was told quite abruptly they open at 10:30. This should have been a sign! We walked around and went back eager to purchase the wall hanging. The chap pulled a duplicate from behind a cabinet but sadly it was badly marked. We asked if we could swap for the one in the window and we’re told in no uncertain terms “no” and despite every effort they would not budge. We brought a statue and some crystals. We asked for a bag and we’re told “don’t have one big enough” again when pushed we were given and M & S bag. Everything was an effort and met with sighs. Well Mr Grey House. We left your shop and found the wall hanging on the web and we have ordered it. Slightly more expensive but includes delivery with a smile. So carry on the way you are and I doubt you’ll have a shop for long!
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