Skip to Content

Reviews of Ernest Jones

Ernest Jones

Sort by:
Pages: 1 2 3 > >|

Review of Ernest Jones in Plymouth 10 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Tami Carwell-Cooke on Monday, 25 Sep 2017.

Carly was fabulous...got me to try on a ring I wouldn't have considered and hey presto, it was a perfect match for me and my engagement ring! She knew what would work. She was cheery, informative and helpful. I hate shopping but she made the experience memorable 😁
powered by google

Review of Ernest Jones (inside Merry Hill Shopping Centre) in Brierley Hill 2 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Dan Scott on Wednesday, 20 Sep 2017.

Never again would I shop here again damaged my £1100 tag watch whilst taking the link out. Then me and my partner have an insurance gift card and was told that we could have an 20% but we was awaiting the e voucher to come through gone back today and they said this isnt the case the staff spoke to the 2 members of staff in question above have both denyed knowledge of this even though the depth of the conversation was also including staff targets and commission of the store since recent refurbishment we were both made out to be liars and they put there other members of staff in an awkward position. I will take our busniess elsewhere as it wasnt the only product we were purchasing was also going to purchase our wedding rings and a friend also was going to purchase a tag watch but will tell to avoid there loss that money isnt in the ill glad as a company you can afford to loose this amount of money in current climate especially with a refurbishment to pay for!
powered by google

Review of Ernest Jones, Coventry Centre Precinct in Coventry 2 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Arc W on Friday, 23 Jun 2017.

Hello,
I am one of the customers of your Coventry Branch.I have made several orders during summer sale theses days via the Coventry Branch, and I went there to collect one of my orders. This order should be collected on the day before yesterday with the other two orders but it was not prepared. It was prepared well yesterday and I got the call, but I didn't have time to pick it up.
When I came to your shop today, I asked one of your staff who is a polite young man for assistance and I provided him with three order numbers. I also told him, two of these orders have been collected on the day before yesterday and I just couldn't remember the rest one which is a Marc Jacobs watch (These three order numbers were sent to me on the same day). So I just asked him to help me check and I told him I would come back afterwards to pick the Marc Jacobs one. In addition, I asked him to check my another order which is expected to be collected today (I haven't received a message yet).
When I came back, the other staff who is a middle-aged woman in short hair was very impolite. She just said that one of your order was canceled in a very rude way and didn't explain anything. And she told me angrily and even yelled at me that I should provide my receipt instead of order number without listening to my explanation.
Anyway, I got my Marc Jacobs and knew my other two watchers will arrive tomorrow. However, I AM VERY ANGRY WITH THIS LADY'S ATTITUDE.I think her behavior has gone against your management belief, and offended your customer in a very uncomfortable way, I would definitely report it as a racist discrimination should it happen again.
I hope you can consider seriously and pay attention to this incident today.
powered by google

Review of Ernest Jones in Telford 10 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Frenchy S on Wednesday, 26 Apr 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Very nice store and staff. This store has a great selection of watches and fine jewelry including designer brands such as LeVian.
powered by google

Review of Ernest Jones in Leicester 10 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Chadwick1825 on Monday, 13 Mar 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Amazing customer service. Very helpful! Shop assistant Sophie needs a mention, very pleased with my visit.
powered by google

Review of Ernest Jones in Harrogate 10 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Frenchy S on Thursday, 02 Feb 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Nice jewelry store with friendly and helpful service. Carries beautiful LeVian designer jewelry.
powered by google

Review of Ernest Jones in Bournemouth 10 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Jodie Cooper on Sunday, 15 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Chose my engagement ring here, lovely staff and very helpful!
powered by google

Review of Ernest Jones in Bournemouth 10 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Jodie Cooper on Sunday, 15 Jan 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Chose my engagement ring here, lovely staff and very helpful!
powered by google

Review of Ernest Jones in Derby 2 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by John Clay on Thursday, 20 Oct 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I have recently retired and have decided to buy a luxury watch.
I saw the watch I have researched, an Omega de Ville price £4290 in the window of the Derby Intu branch.
I entered the shop with my wife and we waited to be attended to, and we waited.
There were two young assistants who never acknowledged us, so eventually I asked if anyone was serving. I was told to wait a minute and told to sit down. There was one other customer in the shop.
This was not the service I expected, so I left and bought the same watch elsewhere in Derby.
powered by google

Review of Ernest Jones in Plymouth 10 out of 10

Review of Ernest Jones. Read all reviews of this store.

Posted by Andrew Williams on Tuesday, 11 Oct 2016.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Great staff great stock
powered by google
Pages: 1 2 3 > >|

Review Summary



Ernest Jones has received a rating of 7.69 out of 10 based on 32 user reviews.


User Opinions of Ernest Jones

Average guest rating:
(18 votes).
Average review rating:
(32 votes).
Overall average rating:
(50 votes).

Click the guest rating to register your rating or, even better, write a quick review.
If you have used Ernest Jones, please take the time to let others know about your experiences.

Your rating(1 low, 10 high):




These reviews are taken from visitors to this website, reviews on Google and reviews on TrustedShops.com. Please note that people are more likely to write negative reviews if they have had a bad experience than they are to write positive reviews if they have had a good experience. Good reviews are just as helpful, so if you have had any good experiences shopping online, please add a review!


Subscribe or unsubscribe to be informed about new reviews for Ernest Jones: First you will need to login.



Alternatively you can leave a quick comment about Ernest Jones here:
comments powered by Disqus

RSS Reviews of Ernest Jones

The views expressed in these reviews are not the views of TheUKHighStreet.com. Each reviewer has a distinct and valid email address. If you have written a review which does not appear here, please login and check that your email address is valid.

If you are a representative of the company being reviewed and would like to respond to an individual review, please contact us and we can post your response below the relevant review.




We do our best to make sure the prices shown on this site are correct but they are not live prices so please check on the merchant's site for the correct current price.