Reviews by Beatrice Eileen Jordan
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Gardening Express
Posted by Beatrice Eileen Jordan
in North Yorkshire
on Tuesday, 05 Oct 2010.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Back in April I placed an order for 3 Durban Canna Lilies and two batches of tulips - Uncle Tom and Candy Club. The lilies arrived very quickly - though only one actually did anything - two of them were very small and inferior quality. I chased them up for the tulip bulbs through their "ticket" system and eventually, after sending letters by recorded delivery etc, I was told I would get them when they get them - probably between August and November!!! They actually arrived this morning (5 October) and seem good quality bulbs. I read numerous reviews on line after the canna's arrived and was horrified as I usually check reviews first. The most amazing thing was I put their post code from their web site into Google Street Map - its only a house in the middle of nowhere - not even a garden centre!! Only time will tell if the tulips are any good but as I only spent �40 including postage I am one of the lucky ones - never again though!! The quality of their products seems OK its their communication skills that need propagating!!
Back in April I placed an order for 3 Durban Canna Lilies and two batches of tulips - Uncle Tom and Candy Club. The lilies arrived very quickly - though only one actually did anything - two of them were very small and inferior quality. I chased them up for the tulip bulbs through their "ticket" system and eventually, after sending letters by recorded delivery etc, I was told I would get them when they get them - probably between August and November!!! They actually arrived this morning (5 October) and seem good quality bulbs. I read numerous reviews on line after the canna's arrived and was horrified as I usually check reviews first. The most amazing thing was I put their post code from their web site into Google Street Map - its only a house in the middle of nowhere - not even a garden centre!! Only time will tell if the tulips are any good but as I only spent �40 including postage I am one of the lucky ones - never again though!! The quality of their products seems OK its their communication skills that need propagating!!