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Thandi Off Licence Convenience Grocers

Contact Details:
Street Address: 2 Shakespeare Street, Long Eaton, NG10 4RE
Nearest Town: Long Eaton
Country: England
Postcode: NG10 4RE

OpenStreetMap: Thandi Off Licence Convenience Grocers, 2, Shakespeare Street, Nottingham, NG10 4RE Edit
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Food Standards Agency: Thandi Supermarket, 2 Shakespeare Street, Long Eaton, NG10 4RE
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Google: Thandi Off Licence Convenience Grocers
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Ratings:
Food Hygiene Rating is: 5

Average guest rating:
(1 votes).
Average review rating:
(1 reviews).
Overall average rating:
(2 votes).

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Food Hygiene Ratings

Food Hygiene Rating is: 5

Business Name: Thandi Supermarket, 2 Shakespeare Street, Long Eaton, NG10 4RE
Date of inspection: 21 June 2016
Business type: Retailers - other
The rating for this business is made up of the following:
Standards found


Very Good


Good


Very Good


Area inspected by food safety officer
Hygienic food handling
Hygienic handling of food including preparation, cooking, re-heating, cooling and storage.
Cleanliness and condition of facilities and building
Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene.
Management of food safety
System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future.


Data supplied by UK Food Standards Agency. If we have matched the wrong business, please let us know.


Reviews

Review of Thandi Supermarket 1 out of 10
Read all reviews of this store.
Posted by in Notts on Friday, 26 Jan 2024.
This has been my corner shop since 1996, I have just started using it as a location for my parcels to be delivered. First day of collections, the owner (Paul) kindly carried it out to my car for me as I didn't have a bag and was struggling to manipulate the parcel, my car keys, phone and both walking sticks simultaneously. Final day of collections - no notification at all to say it had arrived, checking online I could see that it was marked as delivered to the shop so screen shot the Yodel tracking number to present at the store and was spoken to condescendingly and as if I was stupid because the Yodel reference was for my benefit and not the store. Repeatedly said I had not received a bar code for collection and please could he check my parcel was there, which it was. I then found out it was the store themselves who sent the barcode and was told they'd send it 'again'... by this time my anxiety was through the roof as I was trying to manipulate my phone and walking sticks and bag whilst standing around in pain waiting and repeatedly explaining I had not previously had a barcode message, so it wasn't being received again, but for the first time. He showed me the confirmation it had been sent successfully, to which I showed the text I received without a barcode and was again spoken to like I was stupid because I needed to open the text to get the barcode?!? Obviously clicking on the text only opened the text and clicking on the number only wanted the phone to dial it accordingly, all of which I showed him for clarification. All the while I am getting more upset and anxious and frustrated and because of my vocal issues I struggle to make myself heard and understood so he just became confrontational as well as condescending because I was trying to speak so loud and clearly. At this point he mentioned if the internet was on I'd get the barcode... how was I supposed to know that? I didn't even know it was the store who sent the message, yet I was expected to know that as the customer because he was just the postman?!? How are you supposed to know something if you have never been told the process?! By this point there were more customers in the queue so I had to struggle away from the counter and try to access the internet on my phone, without anywhere to lean, to get the barcode to show him so he'd give me the parcel which he really didn't want to do because he just kept berating me as the one at fault and I shouldn't be having a go at him!! I then had to struggle away form the counter again to put the parcel in my bag as there was a customer behind me and this was even more challenging as I by then I was physically shaking so much and so upset, angry, frustrated and anxious... Therefore I said I'd not get parcels sent there again and he replied thank you. In fact... I will never go in the shop again because my health is challenging enough as it is without being made to feel like I currently do because of his actions!!!


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