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Activity Superstore specialise in unique Gift Experiences, ranging from high speed driving to relaxing & indulgent pamper days.


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Review of Activity Superstore in Melbourn 2 out of 10

Posted by Hardev Seehra on Tuesday, 19 Dec 2017.

Extremely Limited times available and when you do book they phone to cancel the experience the day before
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Review of Activity Superstore in Melbourn 2 out of 10

Posted by Mark Solomon on Friday, 11 Aug 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I agree with Steven Czech, the Activity Superstore customer service is almost non-existant. I also found the phone number was only an answering machine directing you to the website with no option to leave a message. I tried the live chat but that was closed! I did email and got a reply after 5 days, but in today's society, where instant communication is the norm, this is simply not acceptable. I was left with the impression that once they had got your money they couldn't give a toss! I will not be recommending Activity Superstore to anyone.
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Review of Activity Superstore in Melbourn 2 out of 10

Posted by Steven Czech on Wednesday, 09 Aug 2017.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Customer service- it doesn't exist. I emailed last Sunday to increase the value of my voucher which has been given to me as a gift, as I would like to go for a better option in respect of my preferred choice. They'll talk to me if I want to buy a new voucher, but as for answering the phone you are directed to the website and wished a good day. I emailed as suggested by the website and no response(it says it can take up to 5 days to respond-what sort of customer service is that?) Even their live chat is not available. I will certainly inform my relatives in Australia not to use this company again. I had to award a star to be able to post my comment.
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Activity Superstore is currently ranked 976 in the directory.
Last month its rank was 1094.

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