Skip to Content

Dell Computers

Share on Facebook Share on Twitter Share on Pinterest
Dell is the UK's leading computer supplier. Dell provides computer hardware including desktops, laptops and peripherals. Also, download documentation and get support from the technicians or the knowledge base.

Follow Dell Computers to get news updates on your homepage.
Dell Computers is being followed by 0 people.
Follow Dell Computers

UK Delivery Details:  

  • UK Delivery Only UK Delivery only

No customer service... 4 out of 10

Posted by afinlr in Italy on Thursday, 07 Aug 2008.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
It seems to be impossible to order a computer from Dell in one EU country and pay for it with a credit card from another EU country. I twice tried to contact Dell through their online customer support form to ask them about this and in both cases received an out of office reply!

As I had decided that I wanted a Dell, I came back to the UK specifically to collect one after I had ordered it online. The delivery date was 18 days ahead. In fact, four days before the delivery date, the delivery date was put back by another 3 weeks! I received no email to tell me about this - I had to look on the order tracking on the Dell website. I have now cancelled my order - how many orders must they be losing if this is their level of customer service? How can a business continue to be run like this?

Since having these problems I've found lots of forums with thread that are more than a year old talking about similar delivery delays. Surely a technology company of this size should be able to organise themselves better.

Add your own review:

Your rating(1 low, 10 high):

User Opinions of Dell Computers

Average guest rating:
(11 votes).
Average review rating:
(1 votes).
Overall average rating:
(12 votes).

Click the guest rating to register your rating or, even better, write a quick review.

Dell Computers is currently ranked 931 in the directory.
Last month its rank was 1126.

Save Dell Computers to MyShops
View all the MyShops lists

Similar sites


comments powered by Disqus

Found a mistake? Let us know using this form or leave a comment above.

Current Offers for Dell Computers

News Feed for Dell Computers

RSS Reviews of Dell Computers
RSS Special Offers for Dell Computers

We do our best to make sure the prices shown on this site are correct but they are not live prices so please check on the merchant's site for the correct current price.