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Dell is the UK's leading computer supplier. Dell provides computer hardware including desktops, laptops and peripherals. Also, download documentation and get support from the technicians or the knowledge base.


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UK Delivery Details:  


  • UK Delivery Only UK Delivery only


No customer service... 4 out of 10

Posted by afinlr in Italy on Thursday, 07 Aug 2008.

Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
It seems to be impossible to order a computer from Dell in one EU country and pay for it with a credit card from another EU country. I twice tried to contact Dell through their online customer support form to ask them about this and in both cases received an out of office reply!

As I had decided that I wanted a Dell, I came back to the UK specifically to collect one after I had ordered it online. The delivery date was 18 days ahead. In fact, four days before the delivery date, the delivery date was put back by another 3 weeks! I received no email to tell me about this - I had to look on the order tracking on the Dell website. I have now cancelled my order - how many orders must they be losing if this is their level of customer service? How can a business continue to be run like this?

Since having these problems I've found lots of forums with thread that are more than a year old talking about similar delivery delays. Surely a technology company of this size should be able to organise themselves better.

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Dell Computers has 2 stores in the UK in our database.



More details Aston: Del's Convenience Store, 37 High Street, Swallownest, Sheffield Show on Map
More details Milnthorpe: DEL, Show on Map


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Dell Computers is currently ranked 212 in the directory.
Last month its rank was 326.

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Current Offers for Dell Computers

Show + 40% Off any Dell Latitude E5570 Laptop

Show + 30% Off any Dell SE2216H Monitor

Show + 40% Off any Dell Latitude E5540 Laptop

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Show + 35% Off the Dell Latitude E5470 Laptop

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Show + 35% Off any Dell Latitude E7270 Laptop



News Feed for Dell Computers

A Special Offer was added for Dell Computers: 30% Off any Dell 7040 Micro Desktop 3 days ago.

Show + 30% Off any Dell 7040 Micro Desktop


A Special Offer was added for Dell Computers: 30% Off any Dell SE2216H Monitor 3 days ago.

Show + 30% Off any Dell SE2216H Monitor


A Special Offer was added for Dell Computers: 40% Off any Dell Latitude E5540 Laptop 3 days ago.

Show + 40% Off any Dell Latitude E5540 Laptop


A Special Offer was added for Dell Computers: 40% Off any Dell Latitude E5570 Laptop 3 days ago.

Show + 40% Off any Dell Latitude E5570 Laptop


A Special Offer was added for Dell Computers: 35% Off any Dell Latitude E5470 Laptop 10 days ago.

Show + 40% Off any Dell Latitude E5570 Laptop


A Special Offer was added for Dell Computers: 50% Off All Dell Precision Workstations 10 days ago.

Show + 40% Off any Dell Latitude E5570 Laptop


A Special Offer was added for Dell Computers: 40% Off any Dell Latitude E7250 Laptop 10 days ago.

Show + 40% Off any Dell Latitude E5570 Laptop


A Special Offer was added for Dell Computers: 30% Off any Dell SE2216H Monitor 11 days ago.

Show + 40% Off any Dell Latitude E5570 Laptop


A Special Offer was added for Dell Computers: 35% Off any Dell Latitude E7250 Laptop 17 days ago.

Show + 40% Off any Dell Latitude E5570 Laptop


A Special Offer was added for Dell Computers: 35% Off any Dell Latitude E5440 Laptop 17 days ago.

Show + 40% Off any Dell Latitude E5570 Laptop






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