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Repaircare

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Review of Repaircare 2 out of 10
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Posted by on Thursday, 18 Mar 2021.
Repaircare gave Indesit the 1st line of the billing address but the postcode for the repair address. After waiting over 2 1/2 hours after the appointment time, I spent another 45 minutes on a webchat with Indesit during which we established the mistake, I was advised to go back to Repaircare and get them to amend the instruction. 1 week later I'm still waiting for the repair ! Very poor!

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 10 out of 10
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Posted by on Wednesday, 03 Mar 2021.
I received a full refund as the repair of my dishwasher was not possible.

SERVICE: EXCELLENT
Review of Repaircare 2 out of 10
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Posted by on Friday, 08 Jan 2021.
I have booked two appointments for cooker and hob repair and paid £125 for each in Nov 2020 but still I am waiting for them to come and do the job. They have been booking many appointments during the time every single time, they didn’t come and never bother to call and inform us either. I am very disappointed about the service and really disappointed. What is your guarantee? I don’t trust you.

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Friday, 04 Dec 2020.
i reported a Compressor thats need replacing, not as noise the day the engerner came, but all he did was tyrn it of an on at the wall, could clealy here the rattle as the realy kicked in ( i suspecte it was a money loser for him so he left) He did not listern to me, Repaircare reported that it had been fixed. it was not fixed and that was not a call out. i intent to take RCto court

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 6 out of 10
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Posted by on Monday, 09 Nov 2020.
The engineer called and had a look at the oven, but needs to get a part for it, so it remains broken. I am unsure when the engineer will return

DELIVERY: GOOD
GOODS: POOR
SERVICE: GOOD
Review of Repaircare 2 out of 10
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Posted by on Saturday, 26 Sep 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Terrible. Paid in advance to receive visit and potential repair. Had visit but no information or feedback or refund of excesscamouunt paid for nothing

SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Saturday, 19 Sep 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Samsung fridge freezer stopped working went online to repair.co.uk beginning of August 2020 , an engineer diagnosed as faulty circuit board waited for repair for over month patiently. On the 18 Sept 2020 engineer finally came to replace circuit board, a day later the fridge still not cooling or working properly.
I made a very poor choice going to them, will not be using them ever again. Not Happy

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Saturday, 22 Aug 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
This is a scam company, save your money. I have been waiting 10 days (so far) for a refund after they failed to repair my appliance. I have been fobbed off, time and time again, being told that my refund is being processed

I wish I’d had the sense to read the reviews before booking. And the whole trusted shops is totally misleading and just as bad. Almost 70% bad reviews! Says it all

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Friday, 21 Aug 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Job booked for today, Co rang at 14.11 to say they won't be attending and were just ringing to find out the problem and then they would order the parts (on the basis of my information??) and then they would fix it as soon as they could. No time scale given. I have contacted repaircare by e-mail cancelling this order and asking for money back Will advise if money is returned.

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Friday, 29 May 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
terrible no repair don't book call or use takes money and does not do job

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Friday, 03 Apr 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
After waiting 2 weeks, a repair to my oven was attempted. After the engineer left I went to use my oven the next day but the same fault appeared as before. I had to a wait further week for the engineer to return for him to order more new parts. I have learnt today that the new parts are not in stock and I do t know how long I will have wait. I have been without an oven for 4/5 weeks. Very poor!

SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Friday, 13 Mar 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Appalling experience. Took my money. Did not provide the service. Refused full refund even though they are proven to be in the wrong. DO NOT USE!

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 8 out of 10
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Posted by on Thursday, 20 Feb 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Oven couldn't be repaired on the Day, engineer said had to order parts. Took 2 months in the end to get fixed as parts were delayed from the Manufacturer, but overall when they did get the parts, the service was swift and professional.

DELIVERY: FAIR
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Repaircare 2 out of 10
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Posted by on Monday, 06 Jan 2020.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
First booked visit missed, they phoned on the day to change it to a few days later, engineer arrived and diagnosed the fault, took part no's, ordered the parts, parts arrived a month later and were the wrong parts now have new parts on order, supposed to be in by now as next engineer visit booked for tomorrow, just had a call to say due in 31 Jan, it is unacceptable, 2 months to possibly repair

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Repaircare 2 out of 10
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Posted by on Thursday, 21 Nov 2019.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Terrible service from this company recommended by Currys to repair my fridge. After 3 visits over 4 weeks the engineer replaced the main control board with one "not exactly the same but should be OK" in his words - 2 days later an error code E3 showed and the food inside started to freeze After 2 more weeks a replacement was installed, but no idea what damage this has done. Totally unacceptable.

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
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Review Summary



Repaircare has received a rating of
6.07 out of 10 based on 152 user reviews.


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Average review rating:
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Overall average rating:
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