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Rigby & Peller

Luxury lingerie, swimwear and nightwear from the UK lingerie retailer.


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Review of Rigby & Peller 2 out of 10 new
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Posted by on Sunday, 28 Feb 2021.
I ordered two bras mid January. A month later I had not received them. I’ve emailed them to find out where they are but just got an automated response. Six weeks after the original order number 38582403424052 still nothing - not even an apology.

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Rigby & Peller 7 out of 10 new
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Posted by on Thursday, 18 Feb 2021.
My order was delayed by UPS for 6wks. Heleen on the helpdesk was marvellous she replied to my quiries promptly and investigated the delays for me. I was given generous options which thankfully were not required as the order eventually arrived.
I am very happy with the fit and quality of the pants and bras.

DELIVERY: VERY_POOR
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Rigby & Peller 10 out of 10
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Posted by on Tuesday, 16 Feb 2021.
Very pleased to receive lovely item. Delivery delayed due to Brexit.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Rigby & Peller 2 out of 10
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Posted by on Monday, 15 Feb 2021.
Not received goods

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of Rigby & Peller 5 out of 10
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Posted by on Tuesday, 09 Feb 2021.
Disgraceful length of time from order to delivery. 12th January and received the goods on 9th February in an appalling state. The outer box was badly damaged and some of the smaller boxes inside were badly dented. Need to return a few items and dread to think how long that will take.

DELIVERY: VERY_POOR
GOODS: FAIR
SERVICE: GOOD
Review of Rigby & Peller 4 out of 10
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Posted by on Saturday, 06 Feb 2021.
The package took ages to arrive. Unfortunately the items didn’t fit so we’re returned. Nearly a month later and no refund and no reply to emails.

DELIVERY: VERY_POOR
GOODS: GOOD
SERVICE: VERY_POOR
Review of Rigby & Peller 6 out of 10
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Posted by on Wednesday, 03 Feb 2021.
The delivery service did not manage my expectations telling me that my parcel would arrive on Thursday 21 January but then updating the website several times with messages that repeated themselves back and forth from import scan to Brexit delay and then back to import scan. Finally announcing delivery to be on Thursday 4 February but delivering on Wednesday 3 February.

DELIVERY: VERY_POOR
GOODS: EXCELLENT
SERVICE: GOOD
Review of Rigby & Peller 6 out of 10
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Posted by on Wednesday, 03 Feb 2021.
Delivery took nearly a month

DELIVERY: VERY_POOR
GOODS: EXCELLENT
SERVICE: GOOD
Review of Rigby & Peller 7 out of 10
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Posted by on Monday, 01 Feb 2021.
I was surprised to find that the goods sent from Belgium. Everything about Rigby&Peller would seem British from the web site & from normal in-store shopping. Even the reasonably priced P&P would seem UK based. The package became caught in the UPS delivery system which repeatedly presented missed delivery expectations & time expired information taking 18 days to arrive. Add a warning to Web Site.

DELIVERY: VERY_POOR
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of Rigby & Peller 4 out of 10
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Posted by on Sunday, 31 Jan 2021.
I placed an order 3 weeks ago and I'm still waiting on delivery so the scores for Delivery and Goods are non existent because my order is non existent and there is only a small score for Customer Service as I have had a response to my chasing but the replies have been slow and with little success.

SERVICE: POOR

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Rigby & Peller has 11 stores in the UK in our database.



Grand Arcade, 14 Saint Andrew's Street, Cambridge Show on Map
Lower Guild Hall, Bluewater Shopping Centre, Greenhithe Show on Map
1-2 Station Bridge, Harrogate Show on Map
23 Saint John's Wood High Street, London Show on Map


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Right Now on eBay
Rigby & Peller 32F Bra
Price now: £3.7
Postage: £3.85
NEW RIGBY & PELLER of LONDON Ladies Knickers Embroidered Lace Size XL 16-18
Price now: £17.0
Postage: £2.50
Rigby & Peller Lingerie - White Moonstone Thong - Size Medium 12 - 14  NEW
Price now: £9.99
Postage: £0.00
Rigby and Peller Prima Donna Bra 30F
Price now: £15.0
Postage: £1.99
NEW Rigby & Peller of London Giselle Camisole & Brief Set S + XS  8 & 10 Blue
Price now: £24.0
Postage: £2.50


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