Reviews of The Rug Shop
The Rug Shop
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Review of The Rug Shop
Posted by TrustedShops User
on Monday, 06 Sep 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
No email received from Rug Shop UK to confirm purchase, just had to hope the order went through and items turn up. The large rug feels cheap to walk on as you can feel the course hessian base on your feet. Other rugs in a awa me price range are of better quality, from Dunelm and the like.
DELIVERY: FAIR
GOODS: FAIR
SERVICE: POOR
No email received from Rug Shop UK to confirm purchase, just had to hope the order went through and items turn up. The large rug feels cheap to walk on as you can feel the course hessian base on your feet. Other rugs in a awa me price range are of better quality, from Dunelm and the like.
DELIVERY: FAIR
GOODS: FAIR
SERVICE: POOR
Review of The Rug Shop
Posted by TrustedShops User
on Thursday, 02 Sep 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Prompt delivery. Wrong rug supplied. Absolutely abysmal customer service to resolve this issue. Promised phone calls never materialized. Had to spend 4hrS attempting to have the wrong item collected. Still unresolved. Still waiting to receive refund. Not a reliable company
DELIVERY: EXCELLENT
GOODS: VERY_POOR
SERVICE: VERY_POOR
Prompt delivery. Wrong rug supplied. Absolutely abysmal customer service to resolve this issue. Promised phone calls never materialized. Had to spend 4hrS attempting to have the wrong item collected. Still unresolved. Still waiting to receive refund. Not a reliable company
DELIVERY: EXCELLENT
GOODS: VERY_POOR
SERVICE: VERY_POOR
Review of The Rug Shop
Posted by TrustedShops User
on Wednesday, 01 Sep 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Lovely rug looks great
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Lovely rug looks great
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Friday, 27 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Good service and communication. Rug good quality well packaged. Recommended
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
Good service and communication. Rug good quality well packaged. Recommended
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
Review of The Rug Shop
Posted by TrustedShops User
on Friday, 27 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
The carpet we ordered from the Rug Shop is beautiful. Excellent quality and reasonably priced. The customer service was excellent too. There was some issue with the carrier but one phone call to the Rug Shop and it was sorted out in the matter of an hour! Can’t ask better than that. Would definitely recommend this company for having a good website with plenty of choice and good back up service.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
The carpet we ordered from the Rug Shop is beautiful. Excellent quality and reasonably priced. The customer service was excellent too. There was some issue with the carrier but one phone call to the Rug Shop and it was sorted out in the matter of an hour! Can’t ask better than that. Would definitely recommend this company for having a good website with plenty of choice and good back up service.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Wednesday, 25 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Lovely quality rug, and competitive price.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Lovely quality rug, and competitive price.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Wednesday, 25 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Long delivery but well worth the wait, I am very pleased with the quality and it is just as I expected
DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: EXCELLENT
Long delivery but well worth the wait, I am very pleased with the quality and it is just as I expected
DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Monday, 23 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Thank you
DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: GOOD
Thank you
DELIVERY: GOOD
GOODS: EXCELLENT
SERVICE: GOOD
Review of The Rug Shop
Posted by TrustedShops User
on Monday, 23 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Quick delivery, excellent product.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Quick delivery, excellent product.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Saturday, 21 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Faultless from ordering to receiving rug
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Faultless from ordering to receiving rug
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Saturday, 21 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
All good.
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
All good.
DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD
Review of The Rug Shop
Posted by TrustedShops User
on Friday, 20 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
I cannot
GOODS: FAIR
I cannot
GOODS: FAIR
Review of The Rug Shop
Posted by TrustedShops User
on Thursday, 19 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Lovely rug, excellent price and fast free delivery.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Lovely rug, excellent price and fast free delivery.
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Wednesday, 18 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Fast delivery
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Fast delivery
DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT
Review of The Rug Shop
Posted by TrustedShops User
on Wednesday, 18 Aug 2021.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
Was not of the standard and quality expected
DELIVERY: EXCELLENT
GOODS: POOR
SERVICE: GOOD
Was not of the standard and quality expected
DELIVERY: EXCELLENT
GOODS: POOR
SERVICE: GOOD
Review Summary
The Rug Shop has received a rating of
User Opinions of The Rug Shop
Average guest rating:
(1 votes).
Average review rating: (1602 reviews).
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Average review rating: (1602 reviews).
Overall average rating:
(1603 votes).
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Reviews of The Rug Shop
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