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Reviews of The Rug Shop

The Rug Shop

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Review of The Rug Shop 10 out of 10

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Posted by TrustedShops User on Monday, 30 Oct 2017.

Great item, good value for money, easy to order and delivered in just the right amount of packaging.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of The Rug Shop 8 out of 10

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Posted by TrustedShops User on Friday, 20 Oct 2017.

Very pleased with all aspects, ordering, communication and delivery. Thank you.

DELIVERY: GOOD
GOODS: GOOD
SERVICE: GOOD

Review of The Rug Shop 10 out of 10

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Posted by TrustedShops User on Thursday, 19 Oct 2017.

Quality product. Delivered within time span was told when ordered. Well satisfied.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of The Rug Shop 10 out of 10

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Posted by TrustedShops User on Thursday, 19 Oct 2017.

Ordered Sunday, delivered on Thursday when asked
Quality rug at a good price

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of The Rug Shop 10 out of 10

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Posted by TrustedShops User on Thursday, 19 Oct 2017.

Rug excellent quality, delivered before expected - so quick. couldn't ask for more. 2 nd time we have purchased from this company.

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: EXCELLENT

Review of The Rug Shop 4 out of 10

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Posted by TrustedShops User on Wednesday, 18 Oct 2017.

After ordering and paying online I was told that the rug was out of stock for at least 4 weeks and offered a refund. The refund was processed quickly but it would have saved time and effort if stock availability had been shown at the time of ordering.

SERVICE: POOR

Review of The Rug Shop 3 out of 10

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Posted by TrustedShops User on Monday, 16 Oct 2017.

Ordered Rug, site took £400 from my account even though the rug was not in stock. Only redeeming thing is when i rang, the lady i spoke to kept her word and credited my account right away. Don't advertise goods if you don't have in stock. Went elsewhere.

DELIVERY: VERY_POOR
GOODS: VERY_POOR
SERVICE: FAIR

Review of The Rug Shop 9 out of 10

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Posted by TrustedShops User on Monday, 16 Oct 2017.

Very efficient service and rug was just as good as in the picture

DELIVERY: EXCELLENT
GOODS: EXCELLENT
SERVICE: GOOD

Review of The Rug Shop 4 out of 10

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Posted by TrustedShops User on Monday, 16 Oct 2017.

I am not convinced by the quality of the rug given how expensive it was. Delivery was dire - I had asked to be contacted by phone to arrange a delivery date. Instead, I came home one night to find the rug propped against the front of my house in full view of the street. This was at 11pm.

DELIVERY: VERY_POOR
GOODS: FAIR
SERVICE: FAIR
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Review Summary



The Rug Shop has received a rating of 9.27 out of 10 based on 297 user reviews.


User Opinions of The Rug Shop

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Average review rating:
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