After ordering and paying online I was told that the rug was out of stock for at least 4 weeks and offered a refund. The refund was processed quickly but it would have saved time and effort if stock availability had been shown at the time of ordering.
Ordered Rug, site took £400 from my account even though the rug was not in stock. Only redeeming thing is when i rang, the lady i spoke to kept her word and credited my account right away. Don't advertise goods if you don't have in stock. Went elsewhere.
I am not convinced by the quality of the rug given how expensive it was. Delivery was dire - I had asked to be contacted by phone to arrange a delivery date. Instead, I came home one night to find the rug propped against the front of my house in full view of the street. This was at 11pm.
The Rug Shop has received a rating of
9.27 out of
297 user reviews.
User Opinions of The Rug Shop
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