Goldsmiths
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UK Delivery Details:
At Goldsmiths we want your special purchases to arrive in perfect condition. Therefore, delivery will be made by Royal Mail Special Delivery and will reach you within three working days.
£5.25 for orders up to £50, after that the delivery is free.
All orders must be signed for upon receipt.
£5.25 for orders up to £50, after that the delivery is free.
All orders must be signed for upon receipt.
Free UK Postage on all orders.
- Next-day delivery option for some products
UK Delivery only
Watch Strap Replacement
Posted by Anon
in Newcastle upon Tyne
on Friday, 06 May 2011.
Note that this review is more than 6 months old and the company's procedures may have changed considerably since this review was written.
They scratched my limited edition 30th anniversary Diesel (�200+) watch when they tried to replace my watch strap. There are some aesthetic screws below the face of the watch, and some clever assistant tried to gain access to the straps by unscrewing these aesthetic screw. As a result, they left four indentations on these aesthetic screws. What's more, they couldn't even fit the strap on properly and was very loose when I received my watch. In the end, even though they denied it was their fault, I got the straps for free. Later, I realised that the Auditor of the company (not the watch repairer) was the one who fitted the strap for me which is quite a suspicious matter. In hindsight, I should have checked their log book that notes the damage to the watch before carry out the work to see if it was their fault. Either way, I believe these incidents would not always happen in Goldsmiths. Nonetheless, do they live up to the expectation of a company established since 1778? No.
They scratched my limited edition 30th anniversary Diesel (�200+) watch when they tried to replace my watch strap. There are some aesthetic screws below the face of the watch, and some clever assistant tried to gain access to the straps by unscrewing these aesthetic screw. As a result, they left four indentations on these aesthetic screws. What's more, they couldn't even fit the strap on properly and was very loose when I received my watch. In the end, even though they denied it was their fault, I got the straps for free. Later, I realised that the Auditor of the company (not the watch repairer) was the one who fitted the strap for me which is quite a suspicious matter. In hindsight, I should have checked their log book that notes the damage to the watch before carry out the work to see if it was their fault. Either way, I believe these incidents would not always happen in Goldsmiths. Nonetheless, do they live up to the expectation of a company established since 1778? No.
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Goldsmiths has 74 stores in the UK in our database.
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User Opinions of Goldsmiths
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Average review rating: (1 reviews).
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Average review rating: (1 reviews).
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Goldsmiths is currently ranked 133 in the directory.
Last month its rank was 430.
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Current Offers for Goldsmiths
Extra 10% off Selected Sale Items
Extra 10% off Selected Sale Items
Terms and Conditions: Voucher only applicable on select items and while stocks last..
Use the code
Terms and Conditions: Voucher only applicable on select items and while stocks last..
Use the code
EXTRA10
Valid until
Sunday, 29 Jan 2023.
15% off Messika
15% off Messika
Terms and Conditions: On Messika products only and while stocks last..
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Terms and Conditions: On Messika products only and while stocks last..
Use the code
15MESSIKA
Valid until
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20% off selected wedding rings
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A Special Offer was added for Goldsmiths: Extra 10% off Selected Sale Items 1 day ago.
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A Special Offer was added for Goldsmiths: 15% off Messika 51 days ago.
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A Special Offer was added for Goldsmiths: 20% off Rado Watches 51 days ago.
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